HackerOne Platform degradation: asset updates not propagating

Incident Report for HackerOne

Resolved

This incident has been resolved.
Posted Sep 15, 2026 - 22:53 UTC

Update

Asset updates propagate to the search indexes normally, and the HackerOne Application and the HackerOne API reflect them as expected. We monitored the platform after the index refresh and saw no return of the problem. Incident has been resolved.
Posted Sep 15, 2026 - 22:53 UTC

Monitoring

We have refreshed search indices and asset updates should apply normally now. We are continuing to monitor the situation.
Posted Sep 15, 2026 - 21:38 UTC

Identified

HackerOne has identified the root cause preventing asset updates not propagating to search indexes and are actively working to restore product functionality.
Posted Sep 15, 2026 - 21:19 UTC

Investigating

HackerOne is investigating issues with updates to assets not being reflected in the HackerOne Application and APIs. We are investigating the issue.
Posted Sep 15, 2026 - 19:54 UTC
This incident affected: HackerOne Application and HackerOne API.