Update - Summary: We have identified the root cause of the issue and successfully deployed a fix. However, to fully restore functionality, additional actions are required, which have been detailed in the email sent to the affected customers.
Thank you for your patience, and our apologies for the inconvenience.
Feb 07, 2025 - 11:14 UTC
Update - Summary: Slack integration with HackerOne is not working. Existing channels will not receive updates on HackerOne reports and users will not be updated about report changes via the Slack integration
Status: We have fixed the issue for new integrations and new Slack + HackerOne integrations will work but existing integrations/slack channels are still not functional
Next Steps: HackerOne is investigating whether existing integrations/channels can be restored. We should have another update in the next couple of hours.
Thank you for your patience and our apologies for the inconvenience.
Feb 06, 2025 - 15:23 UTC
Monitoring - The issue has been identified, resolved, and Slack integrations can be set up again. Some Slack integrations are still disconnected and we're currently investigating if it's possible to restore these.
Feb 06, 2025 - 10:45 UTC
Investigating - We've identified several Slack integration being disconnected. We're currently investigating the issue.
Feb 06, 2025 - 09:22 UTC
HackerOne Application
Operational
90 days ago
99.97
% uptime
Today
HackerOne API
Operational
90 days ago
99.92
% uptime
Today
HackerOne Payments
Operational
90 days ago
100.0
% uptime
Today
HackerOne Integrations
?
Operational
90 days ago
99.92
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We have identified the problem and a fix has been applied. New authentication creation via integration is working correctly. Thank you for your patience during this time.
Feb 1, 00:21 UTC
Update -
We wanted to send an update and let you know that we are continuing to work with our Integration partner to resolve the issue. Again, thank you for your patience while we work to resolve this.
Jan 31, 19:52 UTC
Update -
We are continuing to work with our Integration partner to resolve the issue. Thank you for your patience and our apologies for the inconvenience
Jan 30, 16:56 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 29, 10:56 UTC
Identified -
We have identified a potential issue with our integration unable to create new authentications. Our engineering team has been alerted and is actively investigating with our integration partner to resolve the issue. We will update as soon as we have more information.
Jan 29, 10:55 UTC